Refund policy
Effective date: 7 October 2026
Proposed terms—pending business confirmation where noted below.
1. Paid services covered
This policy applies to paid introductory consultations, planning packages, and follow-up sessions arranged with Core Beacon Financial Planning Co., Ltd. Fees are quoted in THB before payment.
2. Cancellation by you
- More than 72 hours before a scheduled session: full refund of any prepaid fee, or free rescheduling once.
- Within 72 hours: up to 50% refund of the session fee; proposed pending business confirmation.
- No-show without notice: no refund; the full session fee may be charged.
3. Cancellation by us
If we cancel, you receive a full refund or priority rescheduling at no extra cost.
4. After work has started
Custom planning deliverables are partially non-refundable once research and drafting begin. If you halt an engagement, fees for hours already worked and third-party costs already incurred are non-refundable; unused prepaid balances are refunded within 14 business days, proposed pending business confirmation.
5. How refunds are paid
Refunds return to the original payment method where possible. Bank transfers within Thailand typically settle within 7–14 business days after approval.
6. Rescheduling
One free reschedule is included when requested at least 48 hours ahead. Additional changes may incur an administrative fee if proposed in your engagement letter.
7. Contact for refund requests
Email info@corebeacon.digital or call +66-53-327-581. Include your name, session date, and payment reference.
8. Business identifiers
Core Beacon Financial Planning Co., Ltd. · Tax ID (TIN): 0105522273672 · 135/7,Chang Klan Road, 50100 Mueang Chiang Mai, Chiang Mai, Thailand.